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Shipping & Return Policy

Shipping Policy

Our standard processing time is 1-2 business days, unless otherwise noted in the product description. Special circumstances that would fall outside of this turn-around time are backordered items and made to order items, which would be noted in the description of the listing.

All packages will be shipped via UPS ground (2-5 days), unless expedited shipping is selected and paid for.

Return Policy

Returns are accepted as long as the shipment is postmarked within 15 days of receiving your item, and returned in new, unused condition. If there is a problem with your order, we would love the opportunity to make it right! Please contact us at support@thenuelook.com, or fill out our contact form and will get back to you within 1-2 business days.